Professional Services Solutions Architect - SAP

Job Purpose

The Professional Services Solutions Architect- SAP is a member of our consulting group that delivers configurable solutions to our end-user customers and partners. The Professional Services Consultant is represented to our partners and end-users as being the Subject Matter Expert in the configuration and customization of all Tungsten Automation products.

Key Responsibilities

• Deliver Tungsten Automation solutions to customers based on requirements documents
• Provide technical leadership to customers on Tungsten Automation solutions as configured to the customer's requirements
• Work closely with project managers to keep projects on schedule and within budget
• Function as the Tungsten Automation Subject Matter Expert when onsite at the customer's location
• Work independently in developing a solution per the customer's requirements
• Document all customer-specific configurations
• Install Tungsten Automation software on the customer's hardware; includes installation of Tungsten Automation software in Highly Available and Disaster Recovery configurations
• Assess requirements/designs, and implement Tungsten Automation SAP solutions for Financial Automation use-cases
• Assist customers in defining best practice processes for invoice handling and associated processes
• Write functional and technical design documents
• Define acceptance criteria and gain acceptance for completed projects in a timely fashion
• Monitor and report progress against objectives and milestones for customer and internal projects
• Perform product configuration
• Develop customized solutions using ABAP
• Assist the customer in the development of test plans
• Test customized, configured solutions before delivery to customer
• Analyze and troubleshoot customer problems during projects
• Document the customer's solution for delivery to the customer and for the Technical Support teams
• Take active part in the development of the Consulting Services department, the project model, and internal processes and procedures.
• Other duties as assigned by your manager

While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.