IAM Authentication Product Owner

The IAM Authentication Product Owner is responsible for supporting the strategic direction, roadmap execution, and operational management of enterprise authentication services. This role serves as the liaison between business stakeholders, engineering teams, cybersecurity, and operations to ensure secure, scalable, and user-friendly authentication solutions are delivered and maintained.

The ideal candidate is an experienced Product Owner with 10+ years of experience in identity and authentication services within large, highly regulated organizations, preferably financial services. They possess deep knowledge of enterprise workforce authentication technologies, including Active Directory, Microsoft Entra ID, Okta, MFA, SSO, password management, SSPR, Conditional Access, Windows Hello for Business, FIDO2/passkeys, and identity governance capabilities. This individual partners closely with product management, engineering, cybersecurity, and operations teams to translate strategic objectives into execution priorities, support large-scale authentication modernization initiatives, and drive the day-to-day operational health of critical identity services. The successful candidate combines strong agile delivery practices, authentication domain expertise, and a customer-focused mindset to help deliver secure, scalable, and seamless authentication experiences while maintaining strong security and access control standards. Own the product lifecycle, roadmap, and backlog for enterprise authentication services, including Microsoft Entra ID, Active Directory, Okta, MFA, SSO, Windows Hello for Business (WHfB), and password management.

Partner with business, security, engineering, and infrastructure teams to define requirements, prioritize work, and deliver secure, scalable, and compliant authentication capabilities.

Drive identity modernization initiatives, including cloud authentication adoption, Conditional Access, self-service password reset (SSPR), Active Directory improvements, and authentication platform migrations.

Manage authentication and directory-related risks by ensuring alignment with cybersecurity policies, regulatory requirements, audit controls, and identity governance standards.

Lead operational excellence efforts by monitoring platform health, resolving product issues, improving user experience, reducing authentication-related incidents, and driving continuous service improvements.

Establish and maintain authentication standards, onboarding patterns, and governance processes for new applications and enterprise identity services.

Coordinate with vendors, architects, and engineering teams to evaluate new capabilities, support platform enhancements, and ensure successful delivery of authentication initiatives.

Define and track key performance indicators (KPIs) such as authentication availability, MFA adoption, password reset reduction, Active Directory hygiene, user satisfaction, and roadmap delivery effectiveness.

Core Platforms: Microsoft Entra ID, Active Directory, Okta, MFA, SSO, Password Management, Self-Service Password Reset (SSPR), Conditional Access, Windows Hello for Business (WHfB), FIDO2/Passkeys, and Identity Governance services.

Experience supporting and governing:

• Active Directory
• Microsoft Entra ID
• Okta Identity Provider
• Password Management Platforms
• Multi-Factor Authentication (MFA)
• Single Sign-On (SSO)
• Self-Service Password Reset (SSPR)

 Understanding of:

• Active Directory architecture and administration
• Hybrid identity environments
• Password lifecycle management
• Credential security best practices
• Identity governance and access controls