Senior Project Manager, Marketing Agency

Job Description
Job Description
About Ryze Agency
Ryze is a boutique, AI-forward marketing agency serving 20+ health, wellness, and consumer brands. We handle paid media, email, web, social, and creative for every one of them. We've grown fast, and we're looking for a senior leader who makes the production machine run smoothly without needing to be chased. The Role
Reporting to our Chief of Staff, you'll lead our Project Management team and own how work comes in, gets done, and gets delivered across every brand.

Today, requests arrive through too many channels, due dates are sometimes set without the client calendar in mind, and briefs aren't always finished before design begins. You'll fix that. You'll also help roll out our new in-house project management platform, which is being built around how our team actually works.

What You'll Do
Own intake
Make "no brief, no work" the standard, kindly and consistently
Turn requests from calls, chats, and client emails into structured tasks the same day
Ensure every brief is complete and approved before it reaches a designer
Own the calendar
Track every upcoming client meeting (strategy, creative review, and performance calls) and plan work backward from them
Set internal and client due dates on every task, with a buffer between them
Know two days ahead what each meeting will present, and flag gaps early
Keep designers unblocked
Give each in-house, remote designer a clear weekly plan: what's due, what's next, and what's waiting on whom
Communicate priority and date changes directly
Clear items stuck in internal review before they go overdue
Own delivery end to end
Manage approvals, client delivery, and content calendar updates, closing the loop on every asset
Run the recurring engine
Manage weekly ad creative drops across all paid media brands
Coordinate promotions across email, paid, and web with clear owners and dates
Lead monthly retrospectives on what slipped, why, and what changes
Lead the PM team
Coach Project Managers on intake, scheduling, and follow-through
Balance workload across brands so no one is overloaded
Serve as the first escalation point before issues reach leadership
Help build the system
Pilot our new project management platform, surface friction, and help translate our SOPs into how the tool works
What Success Looks Like in Your First 90 Days
Every active task has a brief, an owner, and both due dates
No client-meeting deliverable is finished on the day of the meeting
Overdue tasks trend down week over week
Client-approved assets reach the content calendar within one hour
Designers know what their week looks like on Monday morning

What You Bring
5+ years managing creative or marketing production at an agency or in-house team, across multiple clients or brands at once
2+ years leading Project Managers or coordinators
A systems mindset: you'd rather fix a process once than chase the same problem every week
The confidence to be firm with senior stakeholders and warm with everyone
Clear, thorough writing; your task descriptions leave a remote designer nothing to guess
Daily use of AI tools (Claude, ChatGPT) for drafting briefs, summarizing meetings, and streamlining admin
Working knowledge of paid social and search (Meta, Google, Performance Max), email marketing (Klaviyo), and e-commerce (Shopify), enough to spot a brief that's missing something
Nice to Have
Experience migrating a team from one project management tool to another
Health, wellness, or supplement brand experience, including compliance-aware copy and claims
Spanish fluency (part of our team works in Spanish)
Experience with EOS (Entrepreneurial Operating System) or a similar operating rhythm
Tools You'll Use
Asana (transitioning to our in-house platform), Basecamp, Klaviyo, Microsoft Teams, Outlook, SharePoint, Canva, Claude, and ChatGPT
You'll Thrive Here If
You measure success by work shipped and blockers cleared, not by tasks created or status meetings held.

Ryze Agency is an equal opportunity employer.
\nCompany Description
Ryze Agency is a fast-growing boutique digital marketing agency with a portfolio of health, wellness, and consumer brands — and a sister company, Jekyll & Hyde, in Detroit. We've built AI-powered infrastructure, automated campaign systems, and performance workflows that put execution on autopilot so our team can focus on what actually moves the needle. We're expanding, and we hire people who are genuinely excited to be at the front of that.

We believe the future belongs to the curious—those agile enough to adapt, test, and evolve as the landscape changes. Curiosity is a competitive advantage, and at Ryze, it’s part of the job description. Are you curious? Company Description
Ryze Agency is a fast-growing boutique digital marketing agency with a portfolio of health, wellness, and consumer brands — and a sister company, Jekyll & Hyde, in Detroit. We've built AI-powered infrastructure, automated campaign systems, and performance workflows that put execution on autopilot so our team can focus on what actually moves the needle.

We're expanding, and we hire people who are genuinely excited to be at the front of that. \r\n\r\nWe believe the future belongs to the curious—those agile enough to adapt, test, and evolve as the landscape changes. Curiosity is a competitive advantage, and at Ryze, it’s part of the job description.\r\n \r\nAre you curious?