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Luxury E-Commerce Client Experience Specialist

JoinSydney, New South Wales🇦🇺AustraliaPosted 1 Sept 2026

Why This Role Stands Out

Elevate your career by becoming a brand ambassador for a prestigious luxury house, honing your client experience and e-commerce operations skills in a dynamic, on-site role that offers invaluable industry exposure. This position is perfect for a detail-oriented individual with a passion for exceptional service and a knack for seamless workflow management, so seize this exciting opportunity to make a significant impact.

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
On Site
Location
Sydney, New South Wales, Australia

Job Description

Hermès Australia is seeking a Client Contact Consultant for a six month fixed term, on site role supporting our E Commerce Team. Based at our E Commerce Office, you will manage client communications across channels, oversee end to end order workflow, and coordinate with Inventory and Finance to ensure smooth order flow.

You will be the brand ambassador, delivering exceptional service, resolving enquiries under company policies, and maintaining high standards across every interaction.

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