Senior Scrum Master (Banking Domain)

Role: Senior Scrum Master (Banking Domain)

Locations: Phoenix, AZ (Hybrid Onsite)

Duration: 12+ Months Contract

F2F Interview MUST

Note: Candidate needs to be in the office 3-4 Days every week. Local candidates only.

Job Summary:

• As a Senior Scrum Master, you will serve as a servant-leader and coach for multiple Agile teams, ensuring adherence to Scrum principles, facilitating end-to-end ceremonies, and enabling continuous improvement.
• You will partner closely with Product Owners, stakeholders, and other Scrum Masters to drive delivery excellence, cross-team collaboration, and strong software quality.

Key Responsibilities:

Facilitate Agile Ceremonies:

• Organize and lead daily stand-ups, sprint planning, reviews/demos, retrospectives, and release planning workshops.
• Maintain sprint progress visibility using dashboards, burndown charts, velocity tracking, and big visible charts.

Remove Impediments & Manage Dependencies

• Identify and proactively resolve blockers, coordinating across teams or escalating when necessary.
• Handle external dependencies, mitigate risks, and foster quick decision-making.

Coach & Mentor Agile Teams

• Educate teams and Product Owners on Agile practices, backlog creation techniques, and maintaining Definition of Ready/Done .
• Encourage self-organization, conflict resolution, continuous improvement, and productivity enhancements.

Champion Scrum & Agile Adoption

• Promote transparency through all Scrum events, foster servant leadership, and encourage agile values.
• Collaborate with other Scrum Masters to scale Agile across teams and improve overall Agile maturity.

Track Metrics & Report Progress

• Capture and report team performance metrics velocity, burn-down, defect trends to stakeholders.
• Use data-driven insights to identify opportunities for process improvements.

Ensure Quality & Delivery Excellence

• Advocate for test automation, quality goals, and stable sprint execution without compromising deliverables.
• Coach teams to craft clear, well-formed user stories and uphold acceptance criteria.

Qualifications & Experience:

• 10 years in Agile environments with a minimum of 4 years as a Scrum Master.
• Demonstrated experience guiding multiple, cross-functional Agile teams and scaled environments.

Education & Certifications:

• Bachelor s or Master s degree in Computer Science, Engineering, Information Systems, Business, or related field.
• Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or equivalent; additional certifications (PMP, CSP, SAFe, ITIL) preferred.

Skills & Competencies:

• Strong proficiency with Scrum theory and Agile frameworks (Kanban, XP, etc.)
• Excellent facilitation, communication, conflict-resolution, and coaching abilities.
• Experience with Agile tools like Jira, Confluence, Rally or Trello; proficient with transparency and reporting dashboards.