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Technical Support Engineer at Operations Management SaaS (French Speaking)

Grey Matter Recruitmentlondon, united kingdom🇬🇧United KingdomPosted 14 Sept 2026

Why This Role Stands Out

This hybrid Technical Support Engineer role offers fantastic opportunities to grow your skills in SQL, XML, and integrations within a reputable SaaS company, directly impacting customer success. If you're a fluent French speaker with a passion for problem-solving and a desire to advance your tech career, this position is an excellent next step. You'll thrive in a supportive environment with great benefits and a chance to tackle diverse technical challenges.

Quick Overview

Seniority
Mid Senior
Work mode
Hybrid
Location
london, united kingdom, United Kingdom
SQL

Job Description

Kickstart your tech career in SaaS, solving real customer challenges involving software, integrations, data and technical troubleshooting.


The Company

  • Established, successful B2B SaaS business
  • Cloud and on-prem software used by businesses worldwide
  • Great training, progression and supportive culture
  • Hybrid working + strong benefits


The Role

  • Customer-facing technical role that goes well beyond a standard helpdesk
  • Troubleshoot software issues and solve real customer problems
  • Get hands-on with SQL, XML, integrations and data migrations
  • Work alongside technical teams on more complex issues


The Need

  • Fluent French speaker
  • Technical support, helpdesk or customer support experience
  • Bonus: SQL, XML, integrations, data migration, B2B SaaS or CRM


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