AV Administrator

Job Title: AV Administrator

Location with zip code: Fort Belvoir, VA (100% Onsite) 22060

Duration: FTE 

Description:

• Provide support for the facilitation of AV/VTC events to include setup, coordination, connection, and troubleshooting.
• Provide AV/VTC hardware/software troubleshooting and escalate to higher level tiered support as needed.
• Maintain awareness of conference room availability and provide the customer with alternative facility and connection options if a scheduled room is inoperable.
• Conduct preventative maintenance and testing of AV/VTC rooms to ensure continued operability.
• Prepare scheduled conference rooms at least 15 minutes prior to each event by joining the room to the conference, validating audio and video transmission and quality with meeting attendees/sites, ensuring that presentations are displaying properly (as applicable), and ensuring that cameras and microphones are optimally configured.
• Attend scheduled conferences and provide support for camera and microphone control as well as any needed AV/VTC troubleshooting for each event.
• Contact appropriate vendor repair personnel for warranty and/or proprietary repairs; explain and demonstrate the malfunction; verify repairs fixed the problem.
• Provide knowledge transfer to customer in the administration of the AV/VTC system.
• Create user job aides to facilitate setup and operation of AV/VTC sessions without administrator intervention.
• After hours/on-call support may be required when approved by the COR/COTR.

Required Skills:

• Bachelor's Degree.
• Medialon background or knowledge of Zeevee/Zyper.
• Experience developing user guides and training end-users on the operation of AV/VTC equipment.

About our Company: -

22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.

Recognized among Best Company to Work For by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated. 22nd Century Technologies is an Equal Opportunity Employer" and s & all other parties authorized to work in the US are encouraged to apply."

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.