Director of Shipper Success & Partnerships

***Position open to US permanent residents only...

The Opportunity

StaffRight Associates is recruiting for a Director of Shipper Success & Partnerships on behalf of a premier client in the shipping and logistics space. This direct-hire, fully remote role (U.S.-based) suits a relationship-driven leader who measures success by partnerships that endure for years, not by dial counts. The client prizes depth over volume. You’ll steward a portfolio of established shippers, expand those accounts, and bring new direct shippers into the fold, with a sharp focus on the high-tech sector, spanning enterprise tech firms and data center operators. The client is not open to C2C or subcontract engagements.

What You’ll Do

• Steward a portfolio of established shipper accounts, cultivating multi-year partnerships that reach well beyond individual transactions.
• Translate each client’s shipping and logistics requirements into tailored solutions through strategic, consultative engagement.
• Champion your customers as their primary contact, ensuring their priorities shape the client’s service model and strategic direction.
• Maximize retention and account expansion, with performance gauged by loyalty and growth rather than pipeline size or call volume.
• Unlock new direct-shipper relationships by tapping company-supplied leads, your professional network, and your industry reputation.
• Cultivate senior-level connections with high-tech leaders at enterprise technology firms and data center operators.
• Navigate hard-to-penetrate technology organizations, earning trust and influence with executive decision-makers.
• Visit West Coast clients in person when the relationship calls for it, reinforcing partnerships and accelerating growth.

What You Bring

• A proven record of sustaining and expanding high-value client relationships through Strategic Account Management
• An established executive-level network within the High-Tech industry
• Hands-on experience partnering with Enterprise Technology, Cloud Infrastructure, or Data Center organizations
• Demonstrated skill in Executive Stakeholder Management, reaching and persuading senior decision-makers at hard-to-access organizations
• Exceptional Relationship Management capabilities rooted in a Consultative, customer-first mindset
• Background in Procurement or Logistics strongly preferred

Compensation & Total Rewards

• Base salary of $120,000–$150,000, plus commission
• Direct-hire placement, fully remote

Joining StaffRight Associates

When you partner with StaffRight Associates in your search for your next role, you’re doing more than pursuing a job, you’re aligning yourself with a team of experts committed to placing top-tier talent in truly impactful positions. We take pride in fostering professional growth and connecting forward-thinking individuals with organizations that value innovation and excellence. We look forward to showcasing your expertise in a way that resonates with our clients and opens the door to meaningful opportunities.