Learning Product Administrator - LMS/D2L Brightspace/Adobe Connect

Learning Product Administrator - LMS/D2L Brightspace/Adobe Connect

Outstanding temporary opportunity to join a leading not for profit organisation committed to improving leadership and governance. We're seeking a highly organised, detail-driven Learning Product Administrator to support the smooth delivery of digital learning across Brightspace and Adobe Connect.

The Role:

You'll manage day-to-day learning operations, maintain course content, support virtual delivery, and ensure data accuracy across LMS and CRM systems. This role suits someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in accuracy and great service.

Key Responsibilities

Learning Administration:

• Enrol learners and course leaders
• Set up automated communications
• Track attendance, awards, and certificates
• Support course leader schedules and materials

Content & Quality:

• Create and maintain Brightspace course instances
• Build/update modules, quizzes, and content pages
• Support content imports, updates, and QA
• Assist with exam resource creation and Adobe Connect setup

Operational Support:

• Act as first-line support for course queries
• Manage LMS inbox responses
• Ensure CRM-LMS data accuracy
• Provide general admin and project support

Required Experience

• A degree (any discipline) with 1-2 years commercial experience in a customer facing support or administration role, ideally associated with training
• Excellent written and verbal communication skills
• Strong organisational ability and meticulous attention to detail
• Confidence working with LMS systems (ideally Brightspace), CRM systems, data and databases
• Experience in membership, charity or not for profit organisations
• Intermediate Microsoft Office skills (Word, Excel, PowerPoint)
• Ability to work independently and collaboratively
• Positive, professional attitude with enthusiasm for continuous learning

Contract Details

• Salary: £25,000 - £26,000 pro rata
• Contract: 6-month engagement, potential to go permanent
• Hours: 35 per week (Mon-Fri)
• Location: 95% remote, occasional Central London visits