Why This Role Stands Out
This hybrid D365 CRM Admin role offers excellent opportunities to develop your technical and problem-solving skills while enhancing a vital business system, making it ideal for a detail-oriented and proactive individual. You'll thrive in this position by leveraging your expertise to drive system improvements and contribute to a collaborative environment. Apply now to join a reputable company and grow your career in CRM administration!
Quick Overview
Seniority
Mid Senior
Work mode
Hybrid
Location
Wardsville, MO, United States
Posted
2 weeks ago
CRMContinuous Improvement
Job Description
Job Summary (CRM Admin/Developer):
Location: Wardsville, Missouri
- Manage user and license administration, including user setup, deactivation, roles, profiles, and permissions in Microsoft Dynamics CRM.
- Configure and customize Microsoft Dynamics CRM, including workflows, fields, layouts, record types, settings, dashboards, and reports.
- Communicate with business users to gather system requirements and address organizational processes.
- Identify and resolve CRM system issues by troubleshooting and providing effective solutions.
- Design, develop, and maintain the architecture of CRM applications for internal users.
- Conduct research on the latest Microsoft Dynamics CRM technologies to ensure up-to-date system capabilities.
- Evaluate productivity improvements and calculate ROI from CRM technology implementations.
- Prepare and review system documentation in line with Microsoft Dynamics CRM processes.
- Enforce project deadlines, schedules, and methodologies.
- Collaborate with Quality Assurance teams to review testing outcomes and resolve issues.
- Work with both internal stakeholders and external vendors as needed.
- Support a continuous improvement culture within the team and organization.
- Manage user and license administration, including user setup, deactivation, roles, profiles, and permissions in Microsoft Dynamics CRM.
- Configure and customize Microsoft Dynamics CRM, including workflows, fields, layouts, record types, settings, dashboards, and reports.
- Communicate with business users to gather system requirements and address organizational processes.
- Identify and resolve CRM system issues by troubleshooting and providing effective solutions.
- Design, develop, and maintain the architecture of CRM applications for internal users.
- Conduct research on the latest Microsoft Dynamics CRM technologies to ensure up-to-date system capabilities.
- Evaluate productivity improvements and calculate ROI from CRM technology implementations.
- Prepare and review system documentation in line with Microsoft Dynamics CRM processes.
- Enforce project deadlines, schedules, and methodologies.
- Collaborate with Quality Assurance teams to review testing outcomes and resolve issues.
- Work with both internal stakeholders and external vendors as needed.
- Support a continuous improvement culture within the team and organization.
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