Quick Overview
Seniority
Mid Senior
Work mode
On Site
Location
Mount Airy, NC, United States
Posted
Yesterday
OraclePayrollTriage
Job Description
Job Title: Oracle Field Service Cloud (OFSC) Architect / Onsite Coordinator
Location: Mount Airy, NC, USA - Hybrid
Key Responsibilities
Location: Mount Airy, NC, USA - Hybrid
Key Responsibilities
- Act as the primary point of contact for business, field operations, payroll, finance, and IT stakeholders.
- Conduct discovery workshops and gather business requirements.
- Translate business requirements into functional and technical specifications.
- Coordinate with offshore development and integration teams to ensure timely delivery.
- Review solution designs and ensure alignment with Oracle Field Service best practices.
- Support sprint planning, backlog grooming, and prioritization.
- Facilitate System Integration Testing (SIT), User Acceptance Testing (UAT), defect triage, and production deployment activities.
- Manage project risks, dependencies, assumptions, and stakeholder communications.
- Validate solutions against business processes and operational objectives.
- Support user training, change management, hypercare, and knowledge transfer.
- Provide regular status reports to leadership and project governance teams.
- Ensure effective coordination between business stakeholders and technical delivery teams.
- 8+ years of Oracle Field Service implementation experience.
- Experience with multiple end-to-end OFS implementation or enhancement projects.
- Strong knowledge of Oracle Field Service Core Configuration.
- Expertise in Capacity Management and Routing.
- Experience with Resource Management and Time Entry Processes.
- Knowledge of Oracle Field Service Mobility and Plugins.
- Experience with OFS APIs and integrations.
- Strong business stakeholder and executive leadership engagement experience.
- Excellent workshop facilitation, communication, and documentation skills.
- Experience coordinating onsite and offshore delivery models.
- Oracle Integration Cloud (OIC).
- B2B Services and enterprise integrations.
- Experience with integration design, deployment coordination, and production support.
- Knowledge of change management, hypercare, and knowledge transfer activities.
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