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Appian Developer

Rivago infotech incColumbus, OH🇺🇸United States

Quick overview

SeniorityMid Senior
Work modeHybrid
LocationColumbus, OH, United States
Slack

Job description

Appian Developer

Columbus, OH (Hybrid)

JD -

• Monitor Appian production environment for abnormal activities like volume or errors

• Monitor support channels on Slack

• Respond to business queries on the slack channels

• Provider reporting on data needs by business

• Look at the Appian health using Appian Support portal

• Perform issue diagnosis and troubleshooting

• Monitor platform logs and system metrics

• Resolve application issues and provide a root cause analysis

• Get added to the Pager duty channel to receive prompt responses

• Work with Appian support when required on product issues

• Create and follow SOP on recurring support related issues

• Work closely with Appian developers and Business stakeholders

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