Java Developer with Production Support Exp

Job Title: Java Developer with Production Support Exp Location: San Leandro, CA Duration: 12 Months + Extension Bill Rate: $71/hour Job Type: W-2 Contract Client: To Be Discussed Later Work Authorization: US-Citizen, H-1B, OPT-EAD, GC-EAD

Job Description:

• Monitor application performance, availability, and system health using observability and monitoring tools.
• Investigate and resolve production incidents, service disruptions, and performance issues within SLA timelines.
• Analyze application logs, thread dumps, heap dumps, and system metrics to diagnose complex issues.
• Perform root cause analysis (RCA) and implement preventive measures to reduce recurring incidents.
• Support application deployments, releases, environment management, and post-release validation activities.
• Troubleshoot REST APIs, microservices, middleware integrations, and batch processing failures.
• Execute SQL queries for data analysis, validation, and issue investigation.
• Collaborate with Development, Infrastructure, DBA, Cloud, and Business teams for incident resolution.
• Participate in on-call support rotation for critical production issues.
• Drive automation initiatives to improve operational efficiency and reduce manual effort.
• Maintain support documentation, knowledge articles, runbooks, and operational procedures.
• Support change management, problem management, and incident management processes following ITIL best practices.

Technical Skills:

• Strong experience in Java, J2EE, Spring, Spring Boot, and Microservices.
• Experience supporting RESTful APIs and distributed applications.
• Good understanding of JVM, Garbage Collection, Thread Management, and Performance Tuning.
• Hands-on experience with relational databases such as Oracle, SQL Server, PostgreSQL, or MySQL.
• Strong SQL skills for troubleshooting and data analysis.
• Experience with Linux/Unix environments and shell scripting.
• Knowledge of application servers such as Tomcat, JBoss, or WebSphere.
• Familiarity with messaging technologies like Kafka, JMS, or MQ.
• Experience with CI/CD tools such as Jenkins, GitHub Actions, Azure DevOps, or GitLab CI.
• Knowledge of cloud platforms such as AWS, Azure, or Google Cloud Platform is preferred.
• Experience using monitoring tools such as AppDynamics, Dynatrace, Splunk, Grafana, Datadog, ELK, or New Relic.