Senior Adviser, Business Solutions and Process Improvement

Location: Melbourne - CBD and Inner Metro suburbs

Reference: 12119

Senior Adviser, Business Solutions and Process Improvement - VPS5 - Fixed Term until 30 June 2027

What you'll do

• Lead the end-to-end multiple business analysis and process improvement projects
• Partner with stakeholders to understand business needs
• Identify opportunities to automate manual processes and implement digital solutions using Microsoft Power Automate, Microsoft Lists and other Microsoft 365 tools
• Document business requirements, current and future state processes and implementation plans
• Initiate and manage relationships with stakeholders to deliver process improvement initiatives Embed change management activities to support the successful adoption of new processes and

• Experience leading business analysis and process improvement projects
• Experience using Microsoft Power Automate, Microsoft Lists or similar workflow automation tools
• Proven ability to engage and collaborate with senior executive stakeholders across government.
• Experience facilitating workshops, gathering business requirements and translating them into solutions
• Strong project management and change management skills with the ability to lead complex work, manage competing priorities to deliver outcomes
• Knowledge of Victorian Government procurement and contract management processes
• Excellent writing and communication skills
• A positive, proactive and solution-focused attitude committed to inclusion and continuous improvement

Why you should join us

We are proud to offer you the opportunity to work with purpose and make a positive impact on the Victorian community.

You'll collaborate with stakeholders across the Victorian public sector to deliver meaningful work supporting the Victorian Government's strategic priorities.

We offer:

• Flexible and hybrid work
• Learning and development opportunities
• Employee assistance program and wellbeing initiatives

Applications close Sunday 13 September 2026 at 11.59pm Request for reasonable adjustments

The VPSC values the contribution of all employees and fair and equitable treatment of all people is integral to all activities. As such, the VPSC offers reasonable adjustments for applicants with disabilities on request. It is our policy to provide adjustments for people with disability, mental illness and/or a health condition and carers of people with disability. To request an adjustment, please follow the process on our policy page.

Other relevant information

A position description is attached. For enquiries, please refer to the contact on the position description.

Employment screening, including criminal history, confirmation of experience and stated qualifications, screening of misconduct , Australian working rights and other relevant checks form part of the candidate suitability evaluation process. Where applicable, this applies to current VPS employees.