Executive Sales Assistant

Executive Sales Assistant – Call Center (Full-Time, Las Vegas, NV)
$20/hour + opportunities for growth

Who We Are
Liberty Timeshare Resolution is a team-oriented company committed to helping clients resolve their timeshare issues with professionalism and integrity. We value collaboration, learning, and continuous improvement — and believe every team member plays an important role in our success. Why You’ll Enjoy Working Here
Full-time hours with additional scheduling flexibility (may include evenings/weekends). Supportive team environment where personal growth is encouraged.

Opportunity to develop real sales operations, analytics, and customer-service skills — ideal for those looking for a long-term career rather than just a job. What You’ll Do (Key Responsibilities)
Monitor and report on call center performance: track and review dashboards, and deliver daily/weekly performance summaries. Support team quality and consistency: review call logs, ensure accurate documentation, and uphold customer-service standards. Help improve sales processes: identify training needs, contribute to internal training/learning materials, and support onboarding.

Work cross-departmentally: partner with Sales, Training, and Quality teams to ensure smooth communication and process adherence. Handle escalated customer issues when needed — provide respectful, professional support and resolution guidance. What We’re Looking For (Ideal Candidate)
High school diploma required; Associate’s or Bachelor’s degree a plus. Strong verbal & written communication — you’re comfortable talking on the phone and documenting clearly. Familiarity with CRM or call-center software (or willingness to learn).

Good analytical skills with comfort using basic performance metrics/reports. Excellent team-player mentality, time management, multitasking ability, and emotional intelligence. Eagerness to learn, grow, and contribute to an evolving, performance-driven environment. Nice to Have (but not required):
Previous call-center or customer-service experience
Basic spreadsheet or data-reporting experience
Any sales or customer-relations background
Ready to Join Us? If you’re enthusiastic, customer-focused, and ready to grow in a supportive, results-driven environment — we’d love to hear from you.