Quick Overview
Job Description
Job Title: Business Analyst
Location: Ameren HQ, St. Louis, MO Hybrid
One-on-one notes
Team and role fit
The overall team is Data Analytics and AI. This person would be dedicated to one to two sub-teams focused on advanced analytics and possibly AI.
They would support one to two scrum teams by gathering and refining business requirements for analytics and AI use cases.
They would work closely with a product owner (likely senior/lead level), who handles prioritization and use case completion.
Day-to-day responsibilities
Coordinate with stakeholders to identify and clarify business requirements.
Facilitate meetings, run one-on-one interviews or larger group workshops, and produce detailed documentation.
Translate business needs into functional and technical requirements.
Create process maps or use other process modelling techniques.
Keep product owner(s) updated on status.
Act as the "face" of the use case for stakeholders, communicating where it stands in the process.
Must-have skills
Analysing and interpreting organizational data
Strong communication
Strong knowledge of practices and procedures for translating business requirements
Nice-to-have skills
Meeting facilitation
Developing professional presentations
Working arrangement
Hybrid, with three days a week in office. Everyone is in on Tuesday and Wednesday, and the third day is the person's choice.
Interview process
One round of about an hour, with the recruiter vetting candidates first.
The hiring manager prefers on-site but is fine with Teams. On-site is preferred so candidates can get a feel for the commute and environment.
Interview process
Possible to extend up to 24 months assuming the work is good. Possible to convert if the need persists.
About The Position
• Acts as a liaison between development groups and business units for the development and implementation of new systems and enhancement of existing systems.
• Evaluates new digital developments and evolving business requirements and recommends appropriate systems alternatives and/or enhancements to current systems.
• Prepares communications and makes presentations on system enhancements and/or alternatives.
• Tracks and reports the realized value once the automation is operational.
Key responsibilities include:
• Works with stakeholders to identify and clarify moderate to complex business requirements
• Facilitates meetings with business stakeholders and Digital to understand business requirements; demonstrates understanding of business needs and recommends design changes for moderately complex challenges
• Conducts one-on-one interviews, brainstorming sessions, group work sessions, automation discovery workshops and surveys when necessary
• Translates business and design requirements into technical requirements
• Directs and owns process/system changes and reviews process changes to ensure design changes meet business requirements
• Draws process maps and uses business process modeling techniques
• Manages overall catalogue of process flows for medium complexity projects
• Facilitates review and signoff of design changes to ensure design changes meet business requirements
• Performs QA against specifications and solves issues
• Assists with conducting tests and inspections of products, services, solutions or processes to evaluate quality or performance
• Supports medium complexity projects with little or no degree of supervision, including tracking issues and managing action items
• Appropriately documents knowledge and integrates cross-project knowledge, experience and value to make more accurate decisions
• Interfaces with agile scrum teams to deliver digital solutions; acts as BA Point of Contact (POC) on scrum team
• Provides innovative ideas and insights to redesign business processes that will optimize business results
• Acts as a liaison between business stakeholders and vendors to ensure successful implementation and support of project efforts
• Communicates with the business and software engineers to develop tools that will solve for client/business requirements
• Reviews the Digital organization’s technology enablement and integration plans; demonstrates technical expertise within own technology through determining best course of action for own project
• Demonstrates strong working knowledge of agile software development processes and the development lifecycle; liaises with scrum masters and coaches to move project forward
• Coaches less experienced co-workers and provides feedback to enhance skills and knowledge
Qualifications
• Bachelor’s degree required, preferably in mathematics, computer science, or business.
• Five or more years of experience working with IT related systems/projects required. Business Analyst experience is required.
• Three or more years of experience in a customer service oriented and/or IT related field required.In addition to the above qualifications, the successful candidate will demonstrate:
• Strong understanding of how to interpret customer’s business needs and translate them into application and operational requirements.
• Strong ability to facilitate meetings and develop professional presentations.
• Strong ability to analyze organizational data and complex problems, interpret and recommend alternative courses of action, and implement intervention strategies to attain performance targets.
• Strong ability to communicate systems and procedural changes to end users through excellent written and oral communications.
• Comprehensive knowledge of the practices, procedures and principles of performance analysis (trending, root cause and gap analysis), benchmarking and audit compliance.
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