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US_ Workforce Enablement Professional I_CO

Motion Recruitment Partners, LLCIndianapolis, IN🇺🇸United StatesPosted 11 Aug 2026

Why This Role Stands Out

This on-site IT Support Specialist role offers a fantastic opportunity to develop your technical consulting and hands-on support skills while contributing to critical digital workplace initiatives. You'll thrive here if you are a proactive problem-solver with at least two years of experience in desktop, mobile, and remote support, eager to make a tangible impact. Apply today to join a dynamic team and grow your career in IT!

Quick Overview

Salary
$29/hr
Work Type
On Site
Level
Mid Senior

Job Description

Job Title: IT Support Specialist
Location: Indianapolis IN (46256)
Duration: 12 Months with possible extension
Pay: $29/hr.

Responsibilities:
  • This role will encompass the activities of working on customer focus projects, Digital Workplace consulting, and hands-on technical support and operations.
  • Assisting in projects around mobile, IT applications, and end user computing hardware.
  • Provide clear and timely updates to the project leaders
  • Digital Workplace Consulting
  • Presents complex technical information to a non-technical audience in a clear and easy to understand manner. Takes ownership of incidents and acts decisively to ensure our customers maintain IT productivity.
  • Providing technical consultancy for specific groups and work with them how to leverage the existing tool for their benefit
  • Proactively approach business functions to understand their processes and suggest methods to increase productivity
  • Hands-on technical support and operations
  • Day-to-Day Operations: Manage day-to-day IT activities at the site, working independently within company guidelines to maintain seamless operations.
  • 2nd Level Support: Provide 2nd-level technical resolution (in-person or remote) for field-based and speciality spaces (GxP, Labs, R&D, etc)
  • Incident Ownership: Take ownership of incidents, act decisively to restore user productivity, and manage troubleshooting across network and system infrastructure.


Requirements:
  • Minimum of 2 years desktop support for PCs, laptops, and peripherals. Minimum of 2 years onsite support and remote support experience
  • Minimum of 2 years supporting mobile devices (Apple devices preferred)
  • High School Diploma required; Associates degree or Bachelors preferred
  • Valid Drivers license required
  • Outstanding customer service and organizational skills
  • Excellent communication and time management skills
  • Excellent working knowledge of the ITIL v3 processes in an IT service delivery
  • Fluent in Microsoft Office Products (Word, Excel, PowerPoint)
  • Ability to lift 50 pounds

Skills

Microsoft Office

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