Salesforce CLM/CPQ Business Systems Analyst & Test Lead :: Waukegan, IL

Salesforce CLM/CPQ Business Systems Analyst & Test Lead

Location: Waukegan, IL

Hybrid 3-4 days a week from office

We are seeking an onsite Salesforce CLM/CPQ Business Systems Analyst (BSA) & Test Lead to join the core project team. The resource will work closely with the Enterprise Architect, Program Manager, Salesforce Team. Responsibilities include requirements management, fit-gap analysis, end-to-end business process validation, Salesforce/PROS CPQ/Conga CLM integration coordination, SIT/UAT leadership, defect management, business readiness support, and ensuring business requirements are successfully delivered through the implementation lifecycle. This is a e functional leadership and testing governance role rather than a hands-on development or configuration role.

Key Responsibilities

Business Analysis & Requirements Management

Participate workshops with business stakeholders.

Document business processes, use cases, user stories, and acceptance criteria.

Perform fit-gap analysis between business requirements and proposed PROS CPQ/Conga CLM capabilities.

Support process harmonization and standardization across business units.

Maintain requirements traceability from design through deployment.

Partner with Architect to validate solution alignment with business objectives.

CPQ & CLM Functional Ownership

Act as functional lead for:

PROS CPQ

Quote creation and maintenance

Product configuration

Pricing and discount management

Approval workflows

Quote generation

Sales process alignment

Conga CLM

Contract request and initiation processes

Contract generation workflows

Approval routing

Contract lifecycle management processes

CPQ-to-CLM handoff validation

Salesforce

Opportunity-to-Quote process alignment

Customer and account data relationships

User experience and process integration

Salesforce dependency management

Thanks,

Have a great day!!

Milind Pandey

Arkhya Tech INC.

1020 Elden St, Suite #102, Herndon, VA 20170