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Workforce Planning & Analytics Manager/Operations Manager

Citadel Information Services IncCharlotte, NC🇺🇸United StatesPosted Oct 16, 2026

Why This Role Stands Out

This hybrid role offers significant growth potential as you partner with leadership to drive operational effectiveness through strategic workforce planning and analytics. You'll thrive here if you possess strong financial acumen, data analysis skills, and a knack for translating complex data into actionable insights, making this an excellent opportunity to elevate your career. Apply today to contribute to a leading information services company and expand your strategic capabilities.

Quick Overview

Seniority
Mid Senior
Work mode
Hybrid
Location
Charlotte, NC, United States
Posted
Yesterday
Stakeholder ManagementWorkforce Planning

Job Description

A Business Manager is responsible for driving operational effectiveness through workforce planning, financial management, and business governance while serving as a strategic partner to leadership. The role oversees headcount planning, workforce analytics, organizational reporting, budget forecasting, expense management, contract and vendor governance, and resource allocation to ensure alignment with business objectives. Key skill sets include financial analysis and budgeting, headcount forecasting, contract lifecycle management, data analytics and reporting (Excel, Power BI, dashboards), stakeholder management, strategic planning, process improvement, risk and compliance oversight, vendor management, and strong communication skills with the ability to translate complex operational and financial data into actionable insights for senior management decision-making.

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