Operations & Project Management

Business Applications Operations Lead Life Sciences

Acunor InfotechNJ🇺🇸United StatesPosted Oct 16, 2026

Why This Role Stands Out

This remote, hybrid role offers a significant opportunity to lead critical business application operations within the dynamic Life Sciences sector, leveraging your extensive Veeva Vault expertise. You will thrive here if you are an experienced leader passionate about driving innovation, ensuring GxP compliance, and mentoring global teams to deliver exceptional client value. Apply now to shape the future of business applications in a growing industry.

Quick Overview

Seniority

Mid Senior

Work mode

Hybrid

Location

NJ, United States

Posted

21 hours ago

SalesforceAgileBusiness AnalysisBusiness DevelopmentCRMNetSuiteComplianceContinuous ImprovementJiraRegulatory ComplianceStakeholder ManagementVault

Job Description

Managed Services / Business Applications Operations Lead Life Sciences

Location: Remote USA
Experience: 8+ Years
Employment Type: Contract

Job Overview

We are seeking an experienced Managed Services / Business Applications Operations Lead to oversee enterprise business applications and managed services delivery across Life Sciences Commercial, Quality, R&D, and Corporate functions.

The role requires strong Veeva Vault expertise, managed services leadership, GxP compliance knowledge, and client-facing delivery experience.

Key Responsibilities

Lead architecture, configuration, implementation, and optimization of Veeva Vault applications.
Manage platforms across Commercial, Quality, and R&D, including PromoMats, MedComms, CRM, QualityDocs, QMS, Training, CTMS, eTMF, and RIM.
Define scalable application architecture and implementation strategies.
Oversee managed services operations, ticketing workflows, SLAs, support models, and continuous improvement.
Lead global onshore/offshore delivery teams and manage client engagements.
Support corporate applications across Legal, Finance, and Training functions.
Drive operational improvements using Jira and enterprise governance processes.
Ensure GxP compliance, validation documentation, traceability, UAT, PQ, and audit readiness.
Support business development, opportunity scoping, project estimation, and SOW development.
Mentor consultants, business analysts, and technical delivery teams.

Required Qualifications

8+ years in Life Sciences consulting, business analysis, or Veeva Vault implementation.
Deep expertise across Veeva Vault Commercial, Quality, and R&D modules.
Strong understanding of GxP validation and regulatory compliance.
Experience leading cross-functional and global delivery teams.
Proven managed services delivery and client stakeholder management experience.
Bachelor's or master's degree in Biomedical Sciences, Life Sciences, or a related discipline.

Technical Expertise

Veeva: PromoMats, MedComms, CRM, QualityDocs, QMS, Training, CTMS, eTMF, RIM.
Managed Services: SLA Management, Ticketing, Application Support, Operational Governance.
Compliance: GxP, Validation, UAT, PQ, Traceability, Audit Readiness.
Enterprise Applications: Jira, Coupa, Agiloft, Salesforce CRM, NetSuite.

Preferred: Veeva Vault System Administrator certification, Agile/Jira experience, and exposure to AI/GenAI use cases in Life Sciences.