Sales Administrator

Sales Administrator
Full Time, Permanent
Competitive salary

Future Prospects Group are delighted to be working with our client to recruit a dedicated Sales Administrator on a full-time, permanent basis.

This is a fantastic opportunity to join a supportive and collaborative sales office team, acting as a crucial brand ambassador while delivering high-quality commercial support, order processing, and customer service.

THE ROLE

Your responsibilities as a Sales Administrator will include:

• Processing incoming customer sales orders accurately and delivering them into the business in the required format.
• Acknowledging new customer orders promptly and maintaining live database records and tracking spreadsheets.
• Creating virtual folders and cataloguing all essential sales enquiry details, drawings, costing sheets, and communications.
• Answering incoming sales telephone calls, qualifying enquiries, and routing them to Business Development Managers or managing them internally.
• Collaborating closely with regional Business Development Managers and colleagues across internal departments to fulfil customer requirements.
• Producing basic and copy quotations for existing and prospective clients, with full training provided.
• Proactively identifying potential business opportunities and gathering sector and competitor research.
• Providing administrative support and holiday or absence cover across the sales office team during peak periods.

THE CANDIDATE

The ideal Sales Administrator will be able to demonstrate the following key skills and experience:

• Proven experience within sales administration, commercial support, or customer service.
• Prior experience working within a technical, engineering, or manufacturing environment is highly desirable.
• Confident communication skills with the ability to engage professionally with both internal teams and external customers.
• Strong organisational skills and an eye for detail when recording data and updating live systems.
• Proficiency in Microsoft Office applications including Excel, Word, and PowerPoint.
• Familiarity with business software and ERP systems such as Sage, SAP, or Oracle is advantageous.
• A proactive mindset with the initiative to problem solve and work effectively to deadlines.

THE BENEFITS

The benefits included with this role are:

• Competitive salary package.
• Comprehensive training on quotations and internal commercial systems.
• Commitment to ongoing personal development and structured career planning.
• Supportive and collaborative office team environment.

Thank you for your interest in this vacancy and good luck with your application.

If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback

The services of Future Prospects are those of an Employment Agency.