Why This Role Stands Out
This role offers a fantastic opportunity to provide critical on-site technical support to a federal government client, ensuring their systems remain secure and mission-ready, perfect for a proactive individual with strong diagnostic and client engagement skills. You'll gain valuable experience in a respected organization, contributing directly to their success while leveraging your expertise in hardware, software, and network troubleshooting. If you possess the required security clearance and a driver's license, this is a chance to make a tangible impact.
Quick Overview
Job Description
What success looks like in this role: This Technical Field Engineer ensures that our federal government client's systems stay secure, reliable, and mission ready through expert on site technical support and strong client engagement.
Responsibilities- Install, diagnose, maintain, and service computer related products, including desktop/laptop computers, printers, and peripherals.
- Diagnose, troubleshoot, and resolve hardware, network, and software issues.
- Perform software and hardware diagnostics and build/upgrades PCs.
- Support a corporate Windows environment, including printing installation, deployment, configuration, and disposal.
- Ensure customer satisfaction throughout all interactions.
- Perform test and tag activities (highly regarded).
- Minimum of 6 months experience in a deskside support environment.
- Proven experience performing fault investigation, triage, and resolution.
- Experience with desktop, server, hardware, network, and software installation and troubleshooting.
- Experience with desktop support in a corporate Windows environment.
- NV1 or NV2 security clearance required.
- Valid driver's license.
- Test and tag experience is highly regarded.
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. Notice for U.S. Applicants: Unisys is an Equal Opportunity Employer - Minorities/ Females/ Veterans/ Individuals with Disabilities/ Sexual Orientation/ Gender Identity. For U.S. job seekers unable to review the job opportunities herein, or who cannot otherwise complete their expression of interest, please contact our Global Recruiting organization at .
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