Front Office Coordinator - Ridgewood, NJ

Who We Are:

• Patient Reception, Administration, and Scheduling:

• Greeting and registering patients, updating records, and managing appointment scheduling.

• Communication Management:

• Answering calls and emails, providing information, and facilitating communication between patients and staff.

• Insurance Coordination, Billing, and Financial Transactions:

• Verifying insurance, processing claims, handling billing inquiries, and managing financial transactions.

• Patient Records, Confidentiality, and Office Maintenance:

• Maintaining patient records securely, preparing files, and ensuring office organization and cleanliness.

• Patient Education, Referral Coordination, and Problem Resolution:

• Providing basic information, distributing materials, coordinating referrals, and addressing patient concerns.

• Training, Quality Assurance, and Operational Support:

• Participating in training sessions and quality assurance activities and collaborating on operational improvements.

• Previous experience in a retail, customer service or medical office is a plus.

• Excellent communication and interpersonal skills.

• Strong attention to detail and organizational abilities.

• Proficient computer skills and familiarity with office software (Microsoft Office a plus).

• Open and eager to learn.

• Upbeat, positive and friendly interaction with patients and staff.

• High School Diploma or equivalent (some college coursework preferred).

• Medical Benefits (paid in part by the practice).

• PTO (2 weeks) and Paid Holidays.

• 401K with Employer Match (up to 6%), starts after hire.

• Growth opportunities available, training offered and available for a driven/motivated candidate.