Oil & Gas / Utilities PMO Project Manager

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Title: IT Project Manager

Location: : : Kings of Prussia, PA [Hybrid]

Duration: 6+ Months Contract

Interview Mode: video interview +INPERSON

Job Description

Our client, a top-tier Management Consulting firm, is seeking an experienced IT Project Manager to support a growing portfolio of strategic initiatives for a leading marketer and distributor of propane gas nationally.

This organization serves customers with operations spanning residential, commercial, and industrial markets.

The work environment combines a mission-driven culture with a nationwide footprint and a focus on enhancing customer experience through technology and process improvements.

The individual will be responsible for providing project management support across several new initiatives, primarily focused on three key areas: Call Center operations, Self-Service Online Portal enhancements, and Back Office functions.

The Project Manager will collaborate with assigned stakeholders to define, communicate, and manage projects within the current portfolio

Requirements and Qualifications:

· Manage multiple projects as part of a larger portfolio of initiatives.

· Support the definition and revision of business processes related to customer experience, including customer journeys and call center workflows within Microsoft Dynamics CRM (D365).

· Assist and guide Business Process Analysts in capturing business requirements, identifying testing scenarios, and documenting other critical project elements.

· Coordinate with technology architects to define and validate build-or-buy solutions.

· Oversee cross-platform business process integrations spanning multiple technologies, including Microsoft Dynamics CRM, SAP, digital platforms, Qlik, BI, and others.

· Collaborate with cross-functional teams—including Customer Operations (Call Center, Digital, Back Office), Consulting, Customer Experience SMEs, and IT (Architects, Developers, Integration and Data Specialists).

· Support delivery of multiple project releases on an accelerated timeline throughout calendar year 2025, with potential continuation into 2026.

· Manage enhancements and improvements across Microsoft Dynamics 365, SAP, and associated platform integrations.

· Coordinate with other Project Managers, IT Business Partners, and Solution Architects to ensure alignment and successful delivery.

· 8+ years project management experience leading large scale technology initiatives

· CRM and ERP Projects: Experience managing initiatives involving CRM (Dynamics a plus) and ERP systems (SAP a plus).

· Industry Knowledge: Experience in the energy or utilities industry is preferred, but not required.

· Project Methodologies: Proficiency working within various project management methodologies, including Waterfall, Agile, and hybrid approaches.

Administration & Management: Strong understanding of business and management principles, including strategic planning, resource allocation, leadership techniques, coordination of people and resources, and human resources modeling

· Multi-Project Management: Proven ability to manage multiple projects simultaneously.

· Project Tools: Experience using Microsoft DevOps, Jira and / or Confluence (or a similar platforms) for project tracking and management.

· Collaboration Tools: Comfort using Slack (or comparable tools) for communication and collaboration in place of traditional email workflows.
• Communication Skills: Strong communicator across verbal, in-person, visual, and written formats.

· Leadership & Initiative: Capable of leading discussions to drive initiatives forward and working independently when needed.

· Organizational Skills: Highly organized with strong attention to detail.

· Cross-Functional Experience: Background in Sales, Marketing, or Product Development is a plus.

· The Qualified Candidate will demonstrate the following Characteristics:

· Strong project management and process skills

• Strong interpersonal skills

• Ability to support a team in a fast-paced, demanding work environment

• Strong communication skills (both written & verbal)

· Demonstrated leadership qualities and teaming experience

· Demonstrated initiative and ability to work

Tarun Gupta

Senior Technical Recruiter

Virisha LLC

Phone: +1 ext 105

Address: 600 N Broad Street Suite 5 #269, Middletown, DE 19709 |