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Business Analyst (CBAP & Salesforce)

I-Link SolutionsAlbany, NY🇺🇸United StatesPosted Oct 14, 2026

Quick Overview

Seniority
Mid Senior
Work mode
Hybrid
Location
Albany, NY, United States
Posted
Yesterday

Job Description

Description
Leading JAD sessions for As-Is/To-Be business processes/use cases. Interviewing stakeholders to document requirements for existing and new applications. Working across all bureaus and units to understand mission-critical business processes.


Mandatory Qualifications

184 months experience eliciting then analyzing the stakeholder's business needs using a variety of analysis techniques and converting those into verified and validated functional and non-functional requirements for development including but not limited to eliciting functional requirements, non-functional requirements, report requirements, and business rules.
284 months experience in creating and maintaining software development artifacts for communication of requirements, including end user documentation, specifically business cases, business requirements documents (BRDs), use cases, report mockups, wire frames, and flow diagrams. In addition, context diagrams, textual use cases, swim lane diagrams, report specifications, wireframes, user interface specifications, and non-functional requirements specification.
384 months experience facilitating requirement workshops, such as, JAD sessions and structured walkthroughs.
472 months experience managing requirements throughout the requirements management lifecycle, including creation and execution of a requirements management plan, requirements traceability matrix, establishing requirements baselines and managing requirements change control.
560 months experience creating test plans and test cases and working with users on User Acceptance Testing
636 Months Experience eliciting requirements for Learning Management System projects and implementation of those requirements
7CBAP (Certified Business Analysis Professional) certification by the International Institute of Business Analysis (IIBA)
8Bachelor's degree in business intelligence, information science, criminal justice, health science, computer science, mathematics, or public/business administration.
Required Documentation• Résumé
• Copy of Candidate Identification
(i.e., Driver's License//Visa and Passport if applicable)
• Any documents referenced in the above Requested Qualifications
(i.e., professional certifications, degrees, etc.)


i-Link Solutions requires a Bachelor's Degree or its equivalent in Computer Science, Computer Information Systems, Information Systems or a closely related field of study for all positions.
Disclaimer: i-Link Solutions Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability

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