Food Service Sales Account Manager

Job Description
Job Description
Company overview:
Sun State Provisions, a trusted purveyor of Boar's Head® Brand products, is currently seeking a qualified and experienced Account Manager to join our dynamic team in Tampa/Brandon Florida. We are an exclusive Premium Food Brand Distributor, dedicated to providing high-quality food products to various foodservice establishments. Our focus is on building strong relationships with our clients while ensuring the proper handling and promotion of our premium brands.

If you are organized, punctual, professional, dedicated, and personable, we want to hear from you! Job Summary
Monitor sales activities to ensure that customers receive satisfactory service and quality goods. Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Certificates and Licenses
Valid driver’s license and smart phone required. Duties and Responsibilities include the following. Other duties may be assigned.

Provide behind-the-counter training to deli employees with a focus on exceptional customer service, product knowledge, product pairings, slicing techniques, etc. Create a selling culture within the deli, mentor deli associates to become passionate about providing exceptional customer service. Work with Delivery Team to set, rotate, and maintain deli case planograms ensuring the full product line is displayed in an appetizing manner. Maintain retail product presentations; ensure all BH displays are fully stocked, clean, and visually pleasing, and each item is priced accordingly.

Update merchandising and marketing materials as required. Complete daily food safety and sanitation activities. Properly rotate and stock retail products, and service cases; ensuring back-stock is worked into the appropriate locations. Review expiration dates on all products and note short-coded products. Update & maintain marketing standards; ensuring monthly merchandiser, barrel racks, retail cases, and Fresh-Slice cases reflect current Portal Communication guidelines.

Clean and maintain retail showcases including deli case glass, barrel rack merchandisers, and all other areas displaying our product. Update and re-stock any POP/Marketing materials, as necessary. Monitor customer preferences via sales trends to determine focus of sales efforts. Review operational records and reports to project sales and determine profitability. Confer or consult with department heads to plan advertising/merchandising/departmental needs. Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

Recommend, select, and help locate or obtain merchandise based on customer needs and desires. Answer questions regarding the store and its merchandise. Price, arrange, and display merchandise to promote sales. Place special orders to meet the demands of consumers. Demonstrate use or operation of deli equipment, including slicers. Monitor sales activities to ensure that customers receive satisfactory service and quality goods. Enforce safety, health, and security rules. Estimate consumer demand and determine the types and amounts of goods to be sold.

Inventory and maintain in-stock conditions of all items according to store specific needs. Provide deli departments assistance during peak operational times by slicing product for FS and/or for consumers at deli counter. Attend company meetings to exchange upcoming sales initiatives, promotions, team requirements, etc. Capture in-store activities via GoSpot Check & Slack applications. Positively impact the customer experience at the retail store level by accurately assessing the deli service needs throughout the day and adjusting focus to meet changing needs.

Actively engage with the deli customers through timely and sincere acknowledgment, proactive companion selling, and product. Develop Brand loyalty and grow Brand usage by providing product knowledge and assistance to deli consumers. Build rapport with deli customers to create and maintain loyal fans of Boar’s Head Brand products. Host a variety of in-store sampling and product pairing events focusing on product presentation, as business needs demand. Build awareness of Boar’s Head Brand premium delicatessen products by engaging consumers through product sampling, group events, etc.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The individual must own a smart phone and hands-free headset (i.e. Bluetooth). The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Math Ability
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Education/Experience
High school diploma required.

Knowledge, Skills, and Other Abilities
· Time Management, Oral and written communications, Professionalism and customer friendly.
· Critical Thinking - Using logic and reasoning.
· Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
· Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
· Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
· Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, talk or hear, and taste or smell. And be able to lift or move 10 pounds.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to wet or humid conditions (non-weather), work near moving mechanical parts, work in high, precarious places, fumes or airborne particles, outdoor weather conditions, extreme cold (non-weather), extreme heat (non-weather), and vibration.

The noise level in the work environment is usually moderate to loud.