Specialist (Senior) - Tech Services for OAG

job summary:

Assist in coordination of testing changes, upgrades and new software products, ensuring systems will operate correctly in current and future environment.

Make recommendations on functional and technical improvements to the environment.

Participate in performance and volume analysis and design.

location: Augusta, Maine
job type: Contract
salary: $24.26 - 29.26 per hour
work hours:
education: Bachelors
responsibilities:

Provide accurate and complete answers to general use and environment questions in a timely manner.

Serve as the point of contact for technology support and services.

Serve as the point of integration between the business functions of the department and the technology requirements of the department.

Provide desktop computer support.

Serve as a point of contact for communication and coordination of service outages.

Manage the retirement and disposal of obsolete or broken computer equipment.

qualifications:

Desktop support experience.

Experience working with ticketing systems.

Strong technical troubleshooting skills.

Strong written and verbal communication skills.

skills:

virus protection,computer equipment,computer hardware,desktop computer,computers,disk drives,network hardware,system availability,Communicate,Strong communication skills,Coordinate,point of contact,Proactively,Ability to work in a team,Install,customer needs,functional design,performance improvement,printers,procurement,quality standards,Investigate,testing

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.