Quick overview
Job description
SF Recruitment are working with a business based in Tamworth who are looking for an Internal Sales Executive/Administrator to join the team. If you are looking for a fast-growing, innovative company that are people focussed this is an excellent career move for you.
£30,000 + bonus
Office based Monday-Friday
This role focuses primarily on increasing sales and expanding our existing customer database. Excellent customer skills are essential to ensure a smooth and efficient transition from lead to customer. As the first point of contact in our customer journey, you will play a crucial role. The position requires you to be proactive, resilient, and driven by success, with a strong customer-centric approach. You will work within a newly established team, engaging with both new and existing customers.
KEY TASKS & RESPONSIBILITIES
- Telephone account management
- Maintain high levels of proactive communication with customers and wider business.
- Accurately manage the companies CRM database
- Build sales and lead pipeline
- Managing process from quote to sale
- Fulfil customer orders via phone, email and portal
- Produce weekly, monthly, annual KPI reports as and when required
- Must be a team player and help coworkers as needed
KEY RELATIONSHIPS
This role primarily engages with the management team, outbound sales team, and all company other employees. Externally, The role also interacts with all customers and, where appropriate, may also engage with site visitors from time to time.
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