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ESM Sr Developer

HEXAWAREIndia🇮🇳India

Quick overview

SeniorityMid Senior
Work modeHybrid
LocationIndia
CRMServiceNowRESTSOAP

Job description

Design and implement end-to-end Sales & Order Management (SOM) solutions on the ServiceNow platform. Configure product catalog, order capture, decomposition, and fulfillment workflows. Develop using Flow Designer, integrations (REST/SOAP), and ServiceNow scripting. Integrate SOM with CRM, OSS/BSS, and downstream provisioning systems. Analyze business requirements and translate them into scalable technical solutions. Ensure smooth order lifecycle management, testing, and deployment support.

Required: ServiceNow CSA certification, SOM experience, and telecom domain knowledge preferred

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