Quick Overview
Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Gold Coast, Queensland, Australia
Job Description
Lyra Technology Group, an experienced MSP-backed holding company, is seeking a Level 2 IT Support Engineer to join ONGC in Arundel. You will provide advanced support across desktop, server, network, and cloud environments, taking ownership from diagnosis to resolution and helping drive client satisfaction.
The role emphasizes escalation handling, documentation, and collaboration with Level 3 engineers, with a typical 2 days per week of working from home.
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