Software Test Technician 4

Description: Primary Function of Position

The Simulated Use Department is devoted to assuring safe, reliable, and effective products that exceed patient, surgeon, and hospital expectations. The department plays a vital role in product and process quality, in new product development and production, and in the quality of all da Vinci Surgical System product lines, including system platforms, endoscopic instrumentation, and supporting accessories. The Senior Engineering Technician will work with a team of dedicated individuals within the Development and Sustaining Engineering teams to:

Assure quality of new designs

Identify quality issues related to ISI product, including instruments, accessories, and software subsystems and hardware Drive resolution of product quality issues through data analysis, reporting, and change advocacy The successful candidate will become a subject matter expert in customer use of ISI product, failure modes, and use of debug tools. This individual will be recognized cross-functionally as a “super user” who is expert in identifying areas of substandard product performance and successfully advocating design improvements to cross-functional engineering and management teams. The candidate must value shared responsibility and celebrate shared success, while forging strong relationships through collaboration with both teammates and internal customers.