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Sr. Customer Care Executive (Technical Inbound Sales)

Adeeba e Services Pvt. Ltd.Kolkata, WB🇮🇳IndiaPosted 29 Mar 2016

Quick Overview

Salary
₹24k/mo
Seniority
Mid Senior
Employment type
Full Time
Work mode
On Site
Location
Kolkata, WB, India
Posted
10 years ago

Job Description

Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems.

Primary role will involve handling inbound calls.
1) Process: - Inbound Voice (Technical Sales Process)
2) Shifts:-Day (8:30am- 6:30pm) /Night (10pm-7am)
3) Salary: - up to 24000/- (Fixed) + Incentives
4) Experience: - at least 6 months or more.
5) Criteria: - Excellent English communication
6) Location: - Salt Lake Sector-5, kolkata
7) Salary is not a constraint for right candidate
8) Both Day and Night Shift available.
Perks & Benefits to Employees
• Sunday Fixed Off 
• Huge Performance Incentives
• Attendance Allowances 
• Appraisal policy: Done every 9 months on the basis of performance and productivity
• Extra Payout policy on Birthday
• Extra Payout for Employee referral Scheme. 
• On spot /monthly/yearly, incentives 
• Excellent working environment for growth and opportunity
Loyalty Bonus Rs. 5000 every year 

CALL RAKESH@9883032681

HS/Any Graduate

• Candidate with Excellent Communication Skill.

• Candidate with at least 6 months experience in Outbound can apply for Inbound Tech Support Process.

• Candidate with age limit 18 -35 can apply only, Must know how to close calls by taking payments through different gateways

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