Software Test Analyst 3

Location: Lansing, MI (Hybrid - On-site Wednesdays and Thursdays)
Duration: 12+ Months

Position Overview

We are seeking an experienced Software Test Analyst 3 to support quality assurance and software testing initiatives for public-sector applications. The ideal candidate will have strong experience in Agile testing, test planning, test case development, defect management, accessibility testing, and stakeholder communication.

The candidate will collaborate with business stakeholders, developers, and project teams to ensure applications meet functional requirements, accessibility standards, security expectations, and quality objectives.

Key Responsibilities

• Develop, maintain, and execute test plans, test cases, test scripts, and QA documentation.

• Perform functional, regression, integration, and User Acceptance Testing (UAT).

• Develop test cases and acceptance criteria aligned with Agile user stories and business requirements.

• Participate in sprint planning, requirements reviews, Agile ceremonies, and project meetings.

• Identify, document, prioritize, track, and retest defects to ensure timely resolution.

• Analyze business requirements and workflows to identify testing gaps and quality risks.

• Test public-facing applications for functionality, accessibility, performance, usability, and security considerations.

• Conduct ADA/WCAG accessibility testing and support accessibility compliance.

• Review and triage vulnerability scan findings and validate remediation efforts with technical teams.

• Communicate testing progress, defects, risks, and quality concerns to senior management and stakeholders.

• Collaborate with business and technical teams to define testing strategies and resolve quality issues.

• Validate application changes against business requirements and applicable technical and compliance standards.

• Recommend improvements to QA processes, testing practices, and documentation.

• Support multiple projects and changing priorities while maintaining a customer-focused approach.

Required Qualifications

• Minimum 5 years of software testing experience, including test planning, test case design, test execution, defect documentation, and quality improvement.

• Minimum 5 years of Agile testing experience, including user story validation, acceptance criteria, test case maintenance, and sprint participation.

• Minimum 2 years of experience working directly with senior management on testing impacts, quality strategies, risk assessments, and defect resolution.

• Minimum 2 years of experience testing public-facing IT applications, including functional, accessibility, performance, and security considerations.

• Bachelor s degree from an accredited institution.

• Strong written and verbal communication skills, with the ability to explain technical issues to business and nontechnical stakeholders.

• Experience documenting defects and collaborating with development teams on resolution.

• Strong analytical, problem-solving, organizational, and time-management skills.

Preferred Qualifications

• 2+ years of ADA/WCAG accessibility testing and compliance validation experience.

• 2+ years of experience reviewing and triaging vulnerability scan results.

• 1+ year of experience supporting systems subject to state or federal regulations.

• Experience with government, public-sector, or regulatory agency applications.

• Knowledge of QA standards, SDLC methodologies, and structured defect management processes.

• Ability to learn new applications and business workflows quickly and collaborate across multiple teams.

Work Arrangement: Hybrid, with on-site work required Wednesdays and Thursdays in Lansing, Michigan.