Salesforce Business Analyst

Position: Salesforce Business Analyst

Duration:12+ Months

Location: Remote

Required skills:

• *Spanish/Portuguese speaking*
• We are looking for an experienced Salesforce Business Analyst with strong Salesforce functional expertise and hands-on experience in Sales Cloud. Translate business requirements into well designed Salesforce solutions that best leverage the platform Lead technical design sessions, designing and documenting technical solutions that are aligned with the business objectives Partner with Business teams and Process Experts to write requirements for various Business Functions Engagement with System and Process experts to help identify solutions to business pain points Hands-on configuration experience on SFDC Platform Lead UAT business planning, execution, and go live

• Nice to have skills:
• Manufacturing Cloud. CPQ Spanish and Portuguese language skills
• Perform all activities done by SRE role for Salesforce Platform with deep knowledge of Salesforce platform features and configurations. Support all platform-related issues and coordinate with Salesforce (product vendor) and other partners to ensure timely resolution of issues Ensure complete understanding of upgrades and patches expected on Salesforce platform and other partner products to proactively perform impact analysis to current client implementations. Guide the client development team on the impacts of upgrades to ensure timely updates to the applications. Identify process improvements, asset ideas, and support solutions to ensure ongoing productivity improvements Analyze the clients' IT environment for achieving better efficiency using DevOps methodology and tools for Salesforce Platform. Drive ongoing improvements to Quality Assurance practices, Test Scenarios and Test Cases for Salesforce Applications. Leverage Salesforce Test Automation tools to continuously improve testing efficiency. Continuously enhance the Salesforce-DevOps tooling infrastructure. Continuously enhance the Salesforce-DevOps tooling infrastructure.