Membership Manager

Membership Manager | Colmar, PA, United States | Hybrid We're hiring on behalf of a leading fitness club organization that fosters a positive and collaborative team environment. This employer is dedicated to changing lives through fitness and prioritizes a people-first approach. They are looking for an individual passionate about fitness and dedicated to creating exceptional member experiences. The Role • Lead and develop a high-performing team of Membership Advisors, ensuring they are well-trained and motivated. • Drive membership sales and achieve individual and team financial goals through effective coaching and strategy. • Ensure exceptional member and guest experiences from initial contact through ongoing engagement. • Maintain high standards of quality control in sales processes and club presentation. • Collaborate with management and department heads on daily strategies and performance discussions. • Conduct performance reviews and foster a positive and continuously improving workplace culture. What You'll Need • Proven experience in sales management and team leadership. • Strong understanding of sales processes and key performance indicators (KPIs) within a membership-based business. • Excellent coaching, training, and motivational skills. • Ability to create and maintain a positive and collaborative team environment. • Excellent communication and interpersonal skills. • Passion for fitness and a commitment to member satisfaction. What's On Offer • Opportunity to work in a dynamic and energetic fitness industry. • A supportive team and management structure. • Focus on personal and professional development within the fitness sector. • A role where you can directly impact the success of the club and the lives of members. Apply via Haystack today!