Help Desk I

Description
Job Title: Help Desk I
Location: Buffalo NY
Duration: Contract 6-12 Months
Schedule: Full-time, Monday through Friday, on-site.
We are looking for a hands-on PC Technician to support hardware setup, maintenance, and troubleshooting for end-user equipment in Buffalo, New York. This Long-term Contract position is ideal for someone with at least 1 year of experience working with computer hardware, peripherals, and device installations in a fast-paced support environment. The role involves diagnosing technical issues, preparing workstations, and ensuring Dell and Apple devices remain reliable and ready for daily use.

Responsibilities

Install, configure, and maintain desktop computers, laptops, monitors, and related hardware for end users. Troubleshoot hardware problems and perform repairs or replacements to restore equipment functionality quickly. Set up and organize cables, power connections, and peripheral devices to create clean and dependable workstation installations. Provide technical support for Dell systems and Apple devices, including basic diagnostics and component troubleshooting. Prepare new equipment for deployment by completing imaging, configuration, and physical setup tasks.

Track hardware issues, service activity, and equipment status to support accurate inventory and support records. Assist with moves, additions, and changes involving computer equipment and connected hardware across work areas. Requirements
At least 1 year of experience supporting PC hardware in a work environment. Working knowledge of computer components, peripherals, and associated hardware installations. Experience performing cable installation and workstation setup with attention to safety and organization. Familiarity with Dell Technologies equipment and Apple devices.

Ability to diagnose hardware issues and complete repairs or replacements efficiently. Strong organizational skills and the ability to manage multiple support tasks effectively. Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance.

Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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