Quick overview
Job description
Clearwater at the Heights, a luxury senior living community in Houston, seeks a Sales Director to drive occupancy and revenue across independent living, assisted living, and memory support. This on-site leader will own the sales strategy, manage a high-performing team, and cultivate strong relationships with prospects, families, and referral partners. You will guide families through the decision-making process with empathy, host tours and events, and partner closely with operations and care teams to ensure a seamless move-in experience. This role offers growth, autonomy, and the chance to meaningfully impact seniors' lives each day.
Responsibilities
- Lead and execute sales strategies to achieve occupancy and revenue goals for independent living, assisted living, and memory support.
- Build and maintain relationships with prospects, families, and referral partners through tours, events, and outreach.
- Manage, coach, and motivate the sales team to deliver resident-first service and meet performance targets.
- Analyze market trends, competitive landscape, and sales metrics to refine strategies and campaigns.
- Collaborate with operations, care, and hospitality teams to ensure a seamless experience from inquiry to move-in.
- Develop and manage the sales pipeline and CRM, ensuring accurate, timely reporting and forecasting.
- Plan and host on-site and community events that showcase the community's lifestyle and services.
- Ensure all sales practices align with regulatory guidelines, brand standards, and ethical selling.
- Partner with marketing to optimize lead generation, digital presence, and promotional materials.
- Represent Clearwater at the Heights at community events, professional networks, and industry functions.
Required Skills
- Senior living or healthcare sales
- B2
- C consultative selling
- CRM and pipeline management
- Sales forecasting and reporting
- Team leadership and coaching
- Event planning and outreach
- Market and competitive analysis
- Negotiation and closing
- Public speaking and presentations
- Regulatory and compliance awareness in senior living
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