Why this role stands out
This hybrid role offers a fantastic opportunity to advance your career in network administration and security, supporting critical global missions with a renowned organization. You'll thrive here if you have a strong troubleshooting mindset and experience in military or DoD network environments, contributing to specialized technical teams and developing valuable skills. Don't miss out on this chance to make a significant impact and grow professionally.
Quick overview
Job description
Overview
We are seeking Network Controllers / Network Administrators to support a 24x7 Global Network Support Center (GNSC) environment at Hill AFB. This role supports mission‑critical network and telecommunications services for Department of Defense and national security customers worldwide. Candidates with prior NOC experience, especially in a military or DoD environment, and a strong troubleshooting mindset will be a good fit. The organization includes multiple specialized technical teams, and candidates will be aligned based on experience.
Team Environment
There are several technical teams within the NOC, each with a different focus area, including: Router & Switch (Cisco / Juniper)
LAN / WAN Operations
Unified Communications (UC / VoIP)
IP & Transport Networks
Optical Networks
Satellite Communications All teams require hands‑on troubleshooting experience in high‑availability environments.
Primary Responsibilities Investigate and resolve network and telecommunications incidents
Monitor, analyze, and respond to network alarms and alerts
Identify, document, and troubleshoot network faults and performance issues
Configure, test, install, troubleshoot, and maintain network devices, including: Routers, switches, firewalls, and cryptographic devices
Transport systems (MSPP, Promina, ATM, Optical)
Unified Communications systems, including VoIP, call managers, VTC systems, voicemail, and related infrastructure Maintain network performance and security posture
Support LAN, WAN, transport, and IP services in a 24/7 operations environment Required Qualifications High School Diploma and 3+ years of relevant technical experience
(Additional experience may be accepted in lieu of a degree)
Active Secret or Top Secret security clearance Candidates with Secret will be sponsored for upgrade to TS during contract‑to‑hire Security+ CE (or equivalent DoD 8570 IAT Level II certification)
Prior experience in a NOC, network operations, or enterprise networking environment
Strong troubleshooting and analytical skills
Ability to work rotating shifts in a 24/7 operations center Technical Experience (One or More Required) Alarm surveillance and fault management
LAN maintenance and performance monitoring
Routers, switches, and routing protocols
Cisco and/or Juniper network equipment
Cryptographic devices and secure communications
DSN/DRSN, GVS
Optical and transport networking technologies Nice‑to‑Have Skills Prior military or DoD network operations experience
SIPR/NIPR network experience
Experience supporting large‑scale, mission‑critical networks **Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
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