Retail IT Service Desk Pro - Hybrid & Perks

Oroton, a renowned Australian lifestyle brand, seeks an IT Service Desk Analyst to deliver first and second-line support for Head Office and Retail operations. You will resolve issues within SLAs using ITIL, support NewStore POS, Adyen, Givex, desktops, M365, AD, and server infrastructure.

The role emphasizes uptime, collaboration with stores and vendors, and strong security practices. The ideal candidate has 1-2+ years in retail/ multi-site environments, Windows/Mac experience, and exposure to