Quick Overview
Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Canberra, Australian Capital Territory, Australia
ConfluenceJiraServiceNow
Job Description
Canberra Health Services is seeking an ICT Client Services Officer to join the Decision Support Unit, delivering frontline helpdesk support across a diverse ICT environment and following ITIL processes. You will triage, resolve and document issues via Jira and ServiceNow, while maintaining the Confluence knowledge base.
You will support desktop OS, Microsoft 365, Citrix and end-user devices, participate in on-call rotations, and ensure security, privacy, safety and continuous improvement in a
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