Service Now Architect
Quick Overview
Job Description
Job Title : ServiceNow Architect
About Edify
Headquartered in Naperville, IL, we are a dynamic team with over two decades of industry expertise, dedicated to delivering robust business solutions, staff augmentation, and a comprehensive range of application and web services. As a former recipient of INC. Magazine''s prestigious ''5000 Fastest Growing Private Companies'' award, we take immense pride in our proven track record of success.
Required Skills:
- 6+ years of progressive experience in enterprise platform architecture, with at least 3 years in a hands-on ServiceNow architecture or senior technical design role spanning multiple modules.
- ServiceNow Certified System Administrator (CSA) and Certified Technical Architect (CTA) — required at hire or with a defined path to completion within the first year.
- Demonstrated experience designing and governing enterprise platforms across multiple teams, including standards definition, governance enforcement, and architectural review.
- Proven track record of delivering ServiceNow solutions that span multiple modules — including configuration, integration design, data modeling, and RBAC — within a structured governance framework.
- ServiceNow Certified Implementation Specialist — ITSM (CIS-ITSM), Certified Application Developer (CAD), or CSDM Micro-Certification.
- Experience with Workflow Data Fabric, App Engine, SPM, or event-driven integration patterns including Apache Kafka / Stream Connect.
- Experience in healthcare, dental, or similarly regulated enterprise environments with awareness of HIPAA data handling requirements.
- Familiarity with MuleSoft API-led integration or equivalent enterprise middleware platforms as a complementary integration tier.
- Experience conducting architectural reviews and managing technical acceptance criteria for third-party vendors and implementation partners.
We Believe in Diversity & Inclusion:
As a minority-owned company, we deeply value and prioritize inclusion and diversity within our organization. We believe that a diverse and inclusive workforce fosters innovation, creativity, and empathy, leading to a richer and more rewarding work environment. We are committed to cultivating a workplace where every team member feels valued, respected, and empowered to contribute their unique perspectives and talents. Join us and be a part of a team that celebrates diversity, cherishes different perspectives, and fosters a collaborative and supportive community.
Skills
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