Lead Site Reliability Engineer

As one of our Lead Site Reliability Engineers, you will combine hands-on technical expertise with strategic technical leadership across infrastructure and software development. You will own the design and evolution of major systems within our multi-cloud, multi-region, active-active content serving platform that serves upwards of 25 Billion requests daily. Through a combination of architectural vision, cross-team collaboration and mentorship, you will help drive the reliability initiatives and define the technical strategy that scales our platform to 50 Billion requests per day and beyond.

Responsibilities:

• Define and drive the automation strategy for infrastructure tooling, establishing standards that minimize manual work, increase performance and reduce incident frequency and severity of incidents
• Own the design, reliability and evolution of core platform applications, mentoring team members on best practices and ensuring systems meet long-term business objectives
• Architect and lead the logging platform strategy, driving its design and balancing availability, retention and cost optimization
• Establish capacity planning and performance management frameworks, proactively identifying scaling opportunities and guiding teams through complex troubleshooting scenarios
• Lead cross-functional reliability initiatives with SRE and service engineering teams, influencing architectural decisions and championing practices that ensure resilient service delivery
• Demonstrate a  high level of  autonomy in anticipating, identifying, and addressing systemic weaknesses and opportunities for platform improvement without direct supervision.

Qualifications:

• Proven track record in Site Reliability or Software Engineering, designing, building, and owning scalable, resilient services with a focus on long-term reliability strategy
• Deep expertise in architecting and operating complex distributed systems such as Apache Pulsar, Apache Kafka, Grafana Loki, ScyllaDB/Cassandra, with the ability to guide teams through distributed system challenges
• Designing and owning automation strategies to manage services at scale, with expertise in establishing performance analysis frameworks and mentoring others on diagnostics and resolution
• Deep, hands-on experience (6+ years) in Site Reliability or Software Engineering, specifically leading and shaping multi-cloud architecture and strategy (AWS and GCP).
• Experience architecting and leading large-scale observability platforms, including defining observability standards and SLO frameworks. We use Prometheus and Thanos with Grafana Alloy, Loki and Tempo
• Experience leading on-call excellence, including driving improvements to monitoring and alerting strategies, automating runbooks and mentoring team members on incident response best practices. Every member of the SRE team does a week long on-call rotation
• Expert-level proficiency with infrastructure as code, including defining IaC standards and patterns across teams. We use Terraform and Chef
• Advanced Kubernetes expertise, including cluster architecture design, multi-tenancy strategies, and guiding teams on container orchestration best practices. We use EKS and GKE
• Proficiency in multiple programming languages with the ability to design and review code that meets reliability standards. We use NodeJS, Golang, Ruby, Python and shell scripting
• Advanced Linux systems expertise, with the ability to diagnose complex system-level issues and mentor others on performance tuning and troubleshooting

The base pay range for this position is $184,200 - 240,000 /year, which can include additional bonus depending on the position ultimately offered, in addition to a full range of medical, financial, and/or other benefits. The base pay offered may vary depending on job-related knowledge, skills, and experience.