Quick overview
Job description
NES Fircroft is seeking a Desktop Support specialist to join the frontline support team in Brisbane. You will provide Level 1 support across OT and IT production systems for a 24/7 Integrated Remote Operations Centre, ensuring critical systems remain available through proactive monitoring and incident management.
You will triage incidents, escalate where needed, and communicate updates to stakeholders while supporting maintenance activities and continual service improvements in a fast-paced
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