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Senior IT Support Lead - Service Desk & Escalations

MINERAL RESOURCES LIMITEDWestern Australia🇦🇺Australia

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationWestern Australia, Australia
ITIL

Job description

MinRes is seeking a Senior IT Support professional in Western Australia to act as a primary escalation point for Level 1 and Level 2 incidents, ensuring a stable and continuously improving IT environment. You will provide hands-on support, coordinate service desk activities, and mentor junior staff.

Travel to remote sites is expected, with on-call rosters as required. A tertiary IT qualification and ITIL certification are highly regarded, along with experience across desktops, software and AV

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