E-Commerce Specialist

Job Description Job Description Description:

SurfacePrep is seeking an E-Commerce Specialist to grow and optimize our online presence across Amazon, WooCommerce, and other digital channels. This hands-on role will manage product content, support digital campaigns, analyze performance, and enhance the online customer experience. The ideal candidate is organized, analytical, proactive, and comfortable managing multiple priorities in a fast-paced B2B environment.

What You'll Do

• Manage and optimize product listings, descriptions, images, pricing, and content across e-commerce platforms.
• Ensure product and inventory information is accurate and consistent across digital channels.
• Support digital campaigns, promotions, product launches, email, paid advertising, and social media initiatives.
• Optimize product pages for SEO, customer experience, and conversions, including A/B testing and ongoing improvements.
• Track key e-commerce metrics and use performance data to identify trends and growth opportunities.
• Monitor customer feedback and partner with Customer Service to continuously improve the online buying experience.
• Collaborate with Marketing, Creative, Supply Chain, and Finance on content, inventory, pricing, promotions, and digital initiatives.
• Identify opportunities to improve online sales, engagement, and overall e-commerce performance.

Requirements:

What We're Looking For

• 3-5 years of experience in e-commerce, digital marketing, or digital merchandising.
• Bachelor's degree in Marketing, Business, Communications, or a related field preferred.
• Experience with e-commerce platforms; WooCommerce and Amazon Seller Central experience is a plus.
• Working knowledge of Excel, Google Analytics, SEO, digital advertising, and web analytics.
• Strong organizational and project management skills with the ability to manage multiple priorities.
• Strong communication skills with a detail-oriented, analytical mindset.
• Familiarity with ERP systems, UX/UI, HTML/CSS, or digital content editing is a plus.

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) Plan
• Paid Time Off & Paid Holidays
• Company Paid Life Insurance
• Company Paid Short-Term Disability
• Company Paid Long-Term Disability
• Employee Assistance Program

About SurfacePrep

Founded in 1956, SurfacePrep is North America's leading provider of surface enhancement solutions, with more than 60 locations across the United States, Canada, and Europe. We help manufacturers improve performance, quality, and efficiency through industry-leading equipment, consumables, technical expertise, and process solutions.