Quick overview
Job description
More Than Just Care, It’s Community
Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties.
If you want a career in healthcare and a lifestyle most people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country.
Invested in You
Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance.
Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling.
Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges.
Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings
A Day in the Life
- Exercises a high degree of control over confidential medical information. Able to establish priorities and meet tight deadlines with strong problem-solving ability.
- Inputs and updates all insurance information in appropriate screens. Verifies eligibility of all insurances available online or by phone.
- Identifies primary and secondary insurance. Inputs insurance information in correct COB order.
- Obtains claim numbers and verifies that claims are established for Workmen's Comp and Auto Insurance.
- Identifies the need for pre-authorization information, makes decisions relating to insurance eligibility utilizing several online systems available at MMC. Scheduled patients: Obtains and documents pre-authorization as appropriate for procedure. Emergent patients: obtains pre-authorization guidelines and communicates information to Utilization Management.
- Follow up on all verification issues in a timely manner and communicate information to proper departments regarding information obtained.
- Responsible to keep current on billing requirements from third parties such as Blue Cross/Blue Shield, Medicare, Medicaid, and all other health insurance carriers.
- Performs insurance verification, obtains pre- and retro- certification information for all inpatient activity. Communicates appropriate information to the Utilization Management team as required.
- Refers patients to Financial Counselors to obtain financial assistance and/or payment arrangements when appropriate.
- Interprets and initiates problem solving, prioritizes work activity.
- Keeps educational information, manuals and guides at team level updated and current. Works various reports. Meets productivity and quality standards. Identifies and documents patient financial liability.
What's Required
- Associate's degree or 2 years' equivalent experience.
- 1.5 years of related experience in healthcare.
- Knowledge of current third-party payer reimbursement rules required.
Are you Munson Material? Apply today!
Fully remote!
Schedule: Rotates between 7-3:30pm and 8-4:30 pm. requires weekend work every 4th weekend.
40 hours/week
Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.
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