Head of Human Resources and Employee Relations

What you’ll need to succeed as a Manager, Human Resources at XPO
Bachelor’s degree in Human Resources, business, organizational development, or a related field, or equivalent related work experience
~5 years of progressive experience in Human Resources, business operations, talent, learning and development, organizational effectiveness, change management, employee experience, or a related enablement function
~ Experience coaching and influencing leaders at varying levels of the organization, providing candid counsel and helping navigate complex people and organizational decisions
~ Experience handling sensitive people, performance, or workplace matters with sound judgment, discretion, and appropriate escalation
~ Direct experience serving as an HR or people advisor for a corporate function, business portfolio, or local site
~ Proficiency with Microsoft Office and the ability to quickly learn new technology and HR systems
~ Ability to travel as required for the assigned portfolio
Knowledge of employment law and experience navigating sensitive employee relations or workplace matters
~ Experience supporting a corporate, multi-site, logistics, transportation, or fast-paced operating environment
~ Knowledge of immigration processes and practices
~ About the Manager, Human Resources job
Full health insurance benefits are available on day one
~ Life and disability insurance
~ 9 paid company holidays
~Translate business priorities into practical people, talent, and organizational strategies that improve performance and support sustainable growth.

Provide guidance on employee relations matters, workplace concerns, and performance issues, partnering with leaders, Legal, and other stakeholders to ensure fair, consistent, and ethical outcomes through sound judgment, HR expertise, and courageous advocacy. Administer the performance management cycle and coach leaders to set clear expectations, provide meaningful feedback, address performance concerns, and strengthen team performance. Use workforce data, business insights, and operational trends to identify risks, uncover opportunities, and influence better decisions.

Lead HR support for organizational change, helping leaders communicate effectively, manage transitions, and sustain trust and organizational effectiveness. Serve as the primary HR leader for the assigned office location while supporting a geographically dispersed client portfolio, ensuring consistent execution of HR processes and people practices. Serve as a trusted advisor to leaders by providing candid counsel, challenging assumptions when appropriate, and helping navigate complex people, talent, and organizational decisions.

Facilitate talent reviews, succession discussions, and development planning efforts that strengthen organizational capability and leadership pipelines
Assess organizational effectiveness and recommend changes to structure, roles, spans, layers, team design, and operating models that improve business outcomes and employee experience. XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. If you’re looking for a growth opportunity, join us at XPO.

Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.