RETAIL SALES AND MERCHANDISING MANAGER

Job Description
Job Description
MICRO CENTER is the nation’s leading computer and electronics big box retailer, offering more than 40,000 top technology products. For over 45 years, our success has been driven by unmatched expertise, a passion for innovation, and a steadfast commitment to exceptional customer service. Joining Micro Center means more than working in retail—it’s an opportunity to be at the forefront of fast-growing tech, including edge AI, advanced 3D printing, robotics, and emerging maker solutions shaping the future.

At Micro Center, Passion, Energy, and Commitment aren’t just words—they’re how we work, grow, and win together. We take pride in creating long-term customer relationships and cultivating a workplace where associates are supported, empowered, and valued. Our teams play a hands-on role in bringing complex and cutting-edge solutions to life for our customers, making technology approachable and impactful every day.

About the Role
We are currently seeking a self-motivated, results-oriented
RETAIL SALES AND MERCHANDISING MANAGER
. At Micro Center, our core promise is to take care of our associates and customers—a commitment that continues to drive our success. If you’re energized by innovation and excited to lead in an environment centered on the future of AI, robotics, and next-generation technology, this is your opportunity to grow your career at the intersection of retail and innovation.
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The salary range is $95 - 110K + Bonus potential.

What You'll Do
Maintain orderly operation and safety of all areas of responsibility; ensure that sales policies and procedures are being properly carried out at the store level
Through sales floor leadership, ensure all customer issues are resolved in a timely manner and in alignment with company policy
Consistently achieve customer satisfaction, sales, productivity, payroll and expense goals
Ensure the execution of ad set and visual merchandising standards
Provide regular coaching and feedback to supervisors and ensure sales goals and results are communicated to all associates throughout the store
Review P&L statements with the General Manager on a monthly basis to identify areas of concern; recommend and implement sales improvement plans
Participate in and lead open and close procedures
Serve as manager-in-charge during the absence of the General Manager or other store managers
Manage all freight flow and merchandise processing, including regular cycle counts and tracking of company assets through inventory control
Manage staffing, orientation and training to ensure competent supervisors and associates are hired, trained and scheduled to properly service our customers
Develop and coach supervisors and sales associates in all departments in the areas of product knowledge, solution selling, standard operating procedures and customer satisfaction
Ensure Human Resources issues are handled in accordance with guidelines; partner with Regional HR Manager and Store Manager when needed
What We're Looking For
5+ years of leadership experience with a major big box retailer in a high-volume, 30,000+ square-foot store, preferably in a commissioned sales environment or within the consumer electronics industry
A college degree is preferred
Previous experience in all aspects of retail management: driving sales, merchandising, operations, freight flow and customer service
Experience in human resources functions and capable of hiring, retaining and coaching qualified employees
Ability to execute corporate initiatives and analyze the competition
Physical requirements: lift up to 50 lbs., stand for prolonged periods of time
Shifts include hours after and after the store is open to the public and may also include mornings, nights, weekends and holidays
Benefits That Support Your Growth and Well‑Being
At Micro Center, we’re committed to taking care of our associates so they can thrive—both at work and in life.

Our comprehensive benefits package includes

Medical, Dental & Vision Coverage for regular full‑time associates
Competitive Employee Discount
, including our Friends & Family Discount Program
Tuition Reimbursement and Education Savings Opportunities to support continuous learning
Paid Time Off for regular associates to rest, recharge, and take care of what matters most
401(k) Retirement Plan with Company Match to help you plan for the future
Industry‑Leading Vendor and Company Training to build your skills and product expertise
Clear Career Growth and Advancement Opportunities across the organization
Why Micro Center
Our core promise is to take care of our associates and our customers
.

That commitment has guided our culture, our growth, and our success for more than four decades—and it’s what makes Micro Center a truly exceptional place to build your career. Micro Center is an

Equal Opportunity Employer.