Saviynt Support Engineer

Job Title: Analytics ID & Access Management
Location: Vienna, VA
Type: Contract
Work Model: Hybrid – onsite and remote

Responsibilities

• Resolve incident tickets related to identity management and access.
• Fulfill Service Catalog requests to manage user access and permissions.
• Complete release and change tickets to ensure system updates are properly implemented.
• Handle security vulnerability remediation tasks involving Saviynt configuration changes.
• Reduce security risks, enhance compliance, and improve user experience through proper access management.
• Support Identity Management and Governance services with 5-10 years of specialized experience.

Requirements

• 5-10 years of experience supporting Identity Management and Governance services.
• Proficiency with Saviynt or similar identity access management tools.
• Strong understanding of security vulnerability remediation and change management processes.
• Experience in handling incident resolution, service requests, and release management.
• Excellent problem-solving and communication skills.
• Ability to work in a hybrid environment with flexibility for rotational on-call duties.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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Ref: #851-Rockville-S1