Service Engineer 3

Job Description:

Typical Day in the Role

Key projects: This role will contribute to managing release notes for external Office releases, performing the pre-Patch Tuesday task list, and managing Mac and iOS Office releases, with time split roughly evenly across the three areas. Other project details are confidential.

Candidate Requirements

Best vs. Average:

• Previous experiencing in release management.


• Office release preferable


• 5-7 years of relevant experience

Summary:

• The main function of a Service Engineer is to design, develop, implement, test, and maintain business and computer applications software or specialized utility programs including mainframe and client/server applications, and major enhancement of existing systems

Job Responsibilities:

• Fine-tune and improve a variety of sophisticated software implementation projects


• Gather and analyze system requirements, document specifications, and develop software solutions to meet client needs and data


• Analyze and review enhancement requests and specifications


• Implement system software and customize to client requirements


• Prepare the detailed software specifications and test plans


• Code new programs to client's specifications and create test data for testing


• Modify existing programs to new standards and conduct unit testing of developed programs


• Create migration packages for system testing, user testing, and implementation


• Provide quality assurance reviews


• Perform post-implementation validation of software and resolve any bugs found during testing

Qualifications:

• Bachelor's degree in a technical field such as computer science, computer engineering or related field required


• 5-7 years experience required


• A solid foundation in computer science, with strong competencies in data structures, algorithms, and software design


• large systems software design and development experience


• Experience performing in-depth troubleshooting and unit testing with both new and legacy production systems


• experience in programming and experience with problem diagnosis and resolution

Explain a typical day in the role.:

• Managing release notes for external Office release. Performing pre-Patch Tuesday task list and managing Mac and iOS Office releases.

What is the ideal background of a candidate for this role?:

• Previous experiencing in release management. Office release preferable

What are unique selling points that would get candidates interested in your role over another?:

• Team environment and the ability to gain technical knowledge in release system.

How will contractor performance be measured?:

• Executing tasks on time and within scope.

Top 3 Must-Have HARD Skills & years of experience for each:

5+ years of:

• Release Management


• Team Communication


• Technical writing

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.
Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit .
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.